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Canon ink level monitor (cartridges) - how to disable

Most recent Canon ink printers with two ink cartridges (one black/one colour)....are programmed to stop printing, before any ink runs out. This includes Canon iP1200, 1300, 1600, 1700, 1800, 1900, 2200, 2600, 2700, 2702, MG2160, 3160, 4160, MP140, 150, 160, 170, 180, 190, 210, 240, 250, 252, 260, 270, 272, 280, 282, 450, 460, 470, 480, 490, 492, 495, 499, MX300, 310, 320, 330, 340, 350, 360, 401, 420...to name just a few.

Note: If your printer uses individual ink tanks (one cartridge per colour) or is not listed above, you can find more ink monitor information on this page: Canon ink monitor (ink tanks) - how to disable

Refilling Canon (or compatible) CL38, CL41, CL51, CL511, CL513, CL641, 641XL PG37, PG40, PG50, PG510, PG512, PG640, PG640XL  ink cartridges doesn't reset the ink levels in printer software, so the printer may not print - even if both ink cartridges are full. All the ink information comes from an 'ink" chip wired into each cartridge's circuitry. There is no connection between the actual ink levels (in cartridges) and the ink level monitor (ink gauge) level(s) and if any cartridge reads "empty"...you're not printing anything. Even if only the colour cartridge is "empty" and all you want to print is a page of black text...you can't.

To make the printer work again, you have to:

1) Fit a new ink cartridge or
2) Disable the ink monitor

As there are NO chip re-setters, auto-reset refillable cartridges etc available for ANY two cartridge Canon printer, these are your only choices.

It's easy to disable the ink monitor...

Simply read and follow the messages from your printer (on screen) similar to ones shown below. If you use a multi function (MP) printer, similar messages may also display on the printer LCD panel (if it has one).

Important: When ink monitor is disabled, ink level indicator (for that ink cartridge) disappears and the printer will not stop printing, even if out of ink. Top up each cartridge periodically to avoid running out!   

Note: Ink level monitor function will be restored to normal by fitting a new ink cartridge.

1) When the printer software decides the colour ink cartridge is almost empty, you should get this message (or similar). If it doesn't appear straight after refilling...don't worry, it will. The printer simply doesn't see the ink cartridge(s) as empty - yet. Just keep using the printer as usual...and wait for the message to pop up.


Do nothing...the message will go away by itself.

Or...if the black cartridge is almost "empty", the message will look something like this...

Do nothing...

2) Then you should get this message:

Press and hold the Stop/Reset button until the error clears.

If your printer doesn't have a Stop/Resume button, use the Cancel button. Hold the button - until the Alarm LED stops flashing,
or until the error message disappears. This takes 6-7 seconds.

3) Then this message should pop up. Notice that the exclamation mark (for black cart) is gone.

You don't have to do anything.

The printer should resume normal operation. If it doesn't, check your screen and the task bar (bottom of screen) for any
new printer messages that need attention...like this one.


Click OK on screen - or the OK button on the printer. That's it...the printer should start to print again.

Note: You will have to repeat the whole process with every cartridge that indicates empty (in the ink monitor).

If you need any help with this, please contact us

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