sold by InkBank are also covered by manufacturers warranty. This includes
genuine and compatible ink cartridges, toner cartridges, ink level
re-setters, refillable ink cartridges, continuous ink systems, printers etc.
faulty product should:
1) be returned to InkBank
(unless "on site" warranty is specified)
2) be returned within 12
months from date of purchase (*)
3) be accompanied by a copy of tax
invoice or receipt for the item
4) have postage / freight paid by
purchaser (**) unless agreed otherwise
5) include a print sample
(if possible) clearly showing the fault
(*) unless specified otherwise in product description
(certain products have 90 or 180 day warranty)
Return freight (back to purchaser) of any
replacement product will be paid by InkBank
"faulty" ink or toner cartridge is empty, refilled or out of date
and/or if any other product is damaged, modified, used for purpose not
intended for or as instructed, or if any of above points are not met,
InkBank will not process claims for warranty.
Before returning anything, please contact us.
ink cartridge or toner cartridge was discounted, because it was out of
date (when purchased) or close to expiry date, the manufacturers warranty does not apply
once expired, even if you only bought the
We are under no obligation
to refund your money, if you
ordered a wrong product, or no longer need it for some reason.
We can exchange it, if the product
is a stock item, returned in good condition and in a reasonable time frame.
don't accept used refill kits, bulk ink, opened ink or toner
cartridges etc for exchange (unless faulty), because they can't be resold.
Please check you have the right product before opening
it! If you're not sure, please contact us
Feel free to contact us with any printer related problems you may be
Printer troubles can be frustrating and often quite simple to
rectify, if you know what to do.